Travel & Transportation Blog

Majestic Transportation Services

Duty of Care

Posted on: October 25th, 2016 by Majestic Transportation No Comments

safety

The duty of care refers to the responsibility of each person to do everything within their power to ensure a safe and healthy environment.

The law requires that every business needs to take reasonable steps to ensure the safety of all employees, and they are obliged to observe a reasonable standard of care.

In the ground transportation industry business that offers chauffeured services must always find ways that assure their customers that the safety is their number one concern. For this reason, as a ground transportation company that offers chauffeured services, Majestic adhered to the highest safety standard.

Since our inception, we understood that being in this industry, offering these services involves a lot of responsibility. We can’t become number one if you do not take care of our employees and customers. We can’t become a leader if our customers doubt the safety of our services. For all of the above reasons and much more, we prioritized our number one duty, to care for everyone that establish contact with our services and to act in our community best interests, never endangering any.

First, we took care of our employees by offering them an organizational culture that will constantly help them to grow, by implementing a Code of Conduct that compels us to put their needs and well-being above our businesses.

Then we constantly take care of our customers. Not only offering them a safe and a well maintain fleet but by implementing rules that our employees must abide.

To address both security and duty-of-care best practices, Majestic Car and Limo employs an extensive process for vetting drivers. This process includes appropriate licensing, registration, background checks, and employment history verifications. Our drivers are fully insured, with a high minimum per accident coverage. For additional security, we send automated text messages to our passengers with links to their drivers’ name, picture, car details, and real-time GPS-enabled maps of the current vehicle location.

Licensing and Background Checks

All drivers must be properly registered, with licenses in good standing with local authorities.

All vehicles are required to have proper markings per local regulations. All drivers also undergo exhaustive background checks via local authorities.

Screening of Vehicles and Drivers

Our drivers are required to have a minimum of two years’ prior commercial driving experience, coupled with a flawless driving record, and our fleet of vehicles is regularly inspected to ensure quality and cleanliness.

Our Chauffeured Transportation Training Program

We carefully pick each of our Chauffeurs from an applicant pool based on their driving record, customer service experience, and desire to exceed expectations. Our applicants are carefully screened to ensure they have a clean criminal record before a formal employment offer is extended. Once Chauffeurs join our team, we conduct extensive, ongoing training on defensive driving techniques, customer service, client confidentiality, and safety.

Customer Data Protection and Privacy

Majestic takes the security of customer data seriously. That means our systems have been found to meet a rigorous list of requirements that ensure our customer data is protected during processing, transmission, and storage in our secure data storage environment.

We constantly seek to ensure the highest standards of quality in all of our services, on adhering to all standards for quality and safety. We adhere to the highest standards of ethical conduct throughout our business. We care about your safety.

Rely on Majestic Transportation Service

When you need reliable transportation in the Hudson Valley, New York region, call Majestic Transportation Services. Our licensed company only hires drivers that pass rigorous background and drug testing. We strive to be your source for safe and modern transportation services.

Contact us today to arrange your transportation and luxury car service.

Share