Travel & Transportation Blog

Majestic Transportation Services

Our Commitment to Duty of Care

Posted on: October 30th, 2018 by Majestic Transportation No Comments

Duty of Care

At Majestic Transportation Services & Limo, Inc. our commitment to safety is unparalleled. When choosing a luxury ground transportation provider, your safety should be a primary concern. For over a decade, we have been the luxury car services company clients in Hudson Valley, NY counted on.

But the limousine industry has been shocked after the October 6 crash. The limo crash in Schoharie, New York that claimed 20 lives is the deadliest transportation mishap in the last 9 years. The 18 occupants were headed to a brewery for a birthday celebration when the limo lost control at a T-intersection and struck two pedestrians. This incident has led a US senator to call on federal regulators to formulate stricter safety standards for limousines.

Limo service customers now want to know if they are safe with their providers. The company involved in the fatal crash had a long history of violations – including operating illegal vehicles – the Ford involved in the fatal accident failed inspection just one month before and should not have been on the road. The driver did not have a CDL license to transport over 15 passengers, so the limo company involved in the tragedy that changed the rules of limo industry had an unsafe vehicle operated by an illegal driver.

The accident is a tragedy, and our hearts go to the families who lost loved ones. Majestic Transportation Services & Limo, Inc. makes no room for errors when it comes to customer safety. We have been contacted by many clients with inquiries about our safety protocol for both vehicles and chauffeurs. Our main aim is to provide professional and safe ground transportation solutions to all our esteemed clients. We recognize our obligations as a service provider to adhere to safe practices and our commitment to Duty of Care is what separates us from our competitors.

 

Rigorous Hiring Process

The chauffeur at your service plays an essential role in ensuring your safety. This is why we hire only the best chauffeurs to drive all our clients. The hiring process screens a chauffeur’s license, personal records, and professional background. Once employed, they are given classroom and field training in customer relations, safety, customer service, and defensive driving techniques. This is a routine to ensure customer safety and satisfaction.

High-Performance Fleet

Majestic Transportation Services & Limo, Inc. owns a fleet of state-of-the-art vehicles that ensure we deliver in the best to our customers. Our vehicles are maintained on schedule and are regularly cleaned in and out. Our maintenance team comprises of professionals who are the best in their fields. Our vehicles pass every local and state inspection.  This strengthens our commitment to clients’ safety and comfort.

High Regard for Privacy

We do not only ensure your physical safety, but we also safeguard your personal information. With cybercrimes on the rise, we have developed secure online platforms to prevent your personal data from hackers when you travel with us. Our data system is continually fortified by experts to ensure that sensitive customer data is never accessed by a 3rd party, even after our service.

Constant Improvement

To ensure we give our customers the best, we gather their feedback to improve our services. This way, we get to know what our clients really want or how they feel about our services. With this, we make improvements in every aspect of our service.

Wrapping Up    

The importance of getting to your destination safely and on time cannot be overemphasized. Our Westchester car service will ensure your safety in one of our luxurious cars with a professional chauffeur behind the wheel.

Our commitment is reflected by setting the highest standards in the industry. Clients reserve our luxury New York car service because they know they can rely on us for safe, modern and reliable transportation.

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