One of the quirks of our business is that, while clients are always impressed by the hard work and dedication of our chauffeurs, here at Majestic Limousine in Monroe put in to make each trip as perfect as possible. It can seem intangible, but the difference is very real, and it is the difference between a driver and a chauffeur.
Knowing what that difference is though is not a straightforward explanation, there are some aspects that you can easily see, but some are about attitude and approach, and those are harder for people to spot immediately, it is the kind of thing that you look back on with hindsight and see. A chauffeur has broad training in car handling and interpersonal skills, their job is to provide you with a holistic service that encompasses all aspects of the journey.
This includes taking care of your luggage, adapting the journey to suit a client’s needs, the focus is on providing the experience the client wants. That means driving in a way that maximizes comfort, taking a new route to enhance the view, any number of things. All of this happens without the client really noticing, other than they are enjoying a smooth, comfortable journey, and that is the true skill of the chauffeur. A driver is there to drive you from A to B and nothing else, a service that has its purpose of course, but is something different to that provided by a well-trained chauffeur.
While driver training to make the journey so smooth and attention to detail like that make the difference to the actual journey, it is the attitude of a chauffeur that makes it all possible. A chauffeur who is dedicated to providing the very best service, who takes pride in their ability to transport you in the best way possible, those intangibles are the hallmarks of a chauffeur, and what makes your journey so special every time. Chauffeurs work to provide a service, not just transport, and it really stands out on a journey.
The best chauffeurs provide the service that you do not notice, just enjoy, but that should never devalue their dedication, skill and unwavering attitude, that is what makes a trip memorable. Your journey with a chauffeur will be something different, and it is true, all chauffeurs are drivers, but as we can see, with a chauffeur’s dedication to providing a truly enjoyable, smooth and comfortable journey, not all drivers are chauffeurs.